Our patches are specially made-to-order, for that reason we do not accept returns of any kind.
We strive to provide the utmost quality in every patch we make, however, if you are dissatisfied in any way with our patches, you will be issued a store credit "gift card" and we will try to make it right!
If you need to cancel your order for whatever reason, you have 72 hours after your order is placed to do so. Since we make our patches to order, any cancelation request made after 72 hours will be denied.
Any other issues and concerns with be dealt with on a case by case basis.
Thank you for your trust and support!
We do offer returns on KCC Boutique flannels within 7 days of receiving your item. You will be responsible for return shipping and will receive your full refund (minus shipping) once the item has been received. Return requests after 7 days will be denied.
*NO RETURNS ON CUSTOM PATCHED FLANNELS*
***To ensure proper fit when ordering flannels, PLEASE take your measurements before purchasing!